Are your Friday afternoon customers receiving the same service as your Monday morning customers? A few days ago, BBC Scotland revealed evidence of a postcode

I Get By With A Little Help From My Friends! Has teaming up with another business ever crossed your mind? You may think you’re better

The prize for the best buzzword goes to: Innovation! Innovation is a subject that everyone in business keeps talking about however most of us in

Do you speak numbers. We all have an idea of what we’d like to see change in our businesses – more clients, more staff, a

The two faces of networking. Here’s a difficult point to argue: Networking is the number one way for small businesses to grow. Networking –  the

The number one question a Leader needs to ask. Teaching and training leadership is big industry. It fills bookshelves and keeps recruitment companies and training

Job Seekers: reference check your employer! Are you looking for a job or a new opportunity where the “grass is greener”? As a business we

The Importance of Workplace Diversity Now that its been a month since the UK General Election and David Cameron has been able to form a

A desirable job title is that the be all and end all? I start from a view point that I did not give much thought

Becoming an employer of choice. We often hear buzzwords around recruitment and retention, and sometimes they can be banded about without the people using them

Recruiting on character or skills that is the question. I’ve see an awful lot of job ads, job descriptions  and specifications- Good ones, bad ones

Are accountants really the fountain of all information? As a Head of a recruitment and apprenticeship agency, I have seen my fair share of businesses

The goal of coaching is to learn skills and knowledge in a particular area. A coach will focus on the professional development of the individual

Are you using personality profiling tools when recruiting? The idea that Humans can be sorted into different groups is somewhat alarming. In fiction and on

How do you make your small business attract the best employees Now that you have decided to recruit staff how do you make your small